• 0

Shipping Policy

Packages are generally dispatched within 2 to 4 working days after receipt of payment or requesting
cash on delivery, and are shipped via Aramex with traceability.

DOMESTIC DELIVERY :

    Local shipping fees are 30,000 LBP All Over Lebanon
    The estimated delivery time is 3 to 5 working days, depending on delivery address.
We’ve partnered up with Aramex to cover all stages of your orders from the moment it leaves our stores until the moment it reaches to your door steps!

AT ARAMEX DESTINATION

Destination country will clear the shipments from customs.
Shipments with values subject to customs duties will go through the normal clearance process, where consignee at destination will be required to provide certain documents depending on country requirements.
Cleared shipments will be taken to Aramex destination facility for delivery.
Cleared shipments that are sent to Aramex facility pass through the below:
a. All shipments will be scanned.
b. Non-COD shipments with clear addresses will be sorted as per Aramex sorting areas.
c. Remaining Shipments will go through a calling process where each customer will be contacted 3 times in 3 consecutive working days to verify the address and agree on delivery time.
d. Upon capturing the delivery address of the customer, shipment will be sorted according to the area to go out for delivery as per the agreed time with the customer.